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Inside Sales Representative

The role of Inside Sales Representative is newly created for Intelligent Ultrasound and will play an integral part in developing client relationships and actively supporting the Business Development team.

The UK Inside Sales Representative is responsible for identifying sales opportunities within the company’s existing UK customer base to upgrade their existing Intelligent Ultrasound simulators.

Once identified, they will also be responsible for managing the existing customer sales opportunities through the sales pipeline, closing sales, and hitting revenue targets.

In addition, they will also be responsible for dealing with and qualifying all incoming new business sales leads into the UK, then passing the qualified new business sales leads onto the relevant UK Business Development Manager for further development and closure.

The successful applicant will ideally have prior experience or interest in the medical sales industry and demonstrate a real hunger to drive sales through impeccable market knowledge, fact finding and cultivating relationships.

Responsibilities

• Achieve and exceed defined sales targets for existing customers and new business lead qualification.
• Work with existing UK customers via phone and email, cultivating relationships to identify sales opportunities.
• Contact and qualify all inbound sales leads, passing on to the relevant Business Development Manager once qualified.
• Contact and convert legacy sales leads.
• Negotiate and close sales to existing customers.
• Work with the applications specialists to arrange and deliver virtual demonstrations.
• Collaborate with the marketing team to find and generate prospecting lists, generating marketing campaigns to boost engagement.
• Provide customer feedback to product management team to aid development.
• Maintain detailed & accurate customer and sales information through salesforce CRM.
• Assist existing customers with Account Management queries.

Person Specification

• Previous inside sales experience is essential, medical sales experience is desirable.               
• Demonstrable experience of achieving sales targets
• Highly motivated to seek out and deliver on new sales opportunities.
• Highly organised at managing a sales and customer pipeline through CRM systems.
• Able to deal with high volume of emails and calls daily.
• Excellent communication, able to collaborate in internal and external teams.
• Shows active listening skills, able to understand a customer’s requirements.
• Works well independently and as part of a team.
• Forward thinking and demonstrates a thirst for knowledge.

What’s on Offer

• Competitive salary, commission and bonus scheme
• 25 days annual leave, plus bank holidays

• Pension scheme: 5% employer contribution, 5% employee contribution
• Discretionary annual bonus of up to 10%
• Death in service (4 x salary)
• Family health insurance (Vitality)
• Share options possible after 1 year of service
• Flexible working – home and office hybrid working
• Salary sacrifice scheme for electric cars/bicycles

Business Development Manager

If you are a natural people’s person and looking to work in a close-knit sales team as well as be close to business decision making, this could be your ideal next career move.

With the business now entering a new phase of growth, we’re keen to bring in a talented Business Development Manager (the role will cover Wales and the Southwest), someone who will enable expansion and bring a self-driven attitude to the team.

You will be someone who thrives on achieving and exceeding targets in your defined geographical territory. You will be responsible for generating sales opportunities in your region, managing them through the sales pipeline and closing the sale.

The role will also involve liaising with the application specialist team to arrange virtual demonstrations, working with the marketing team to generate campaigns and working with the product management team to collate customer feedback and discuss development of products.

The job

• Demonstrate a range of products to potential customers in person across your region
• Attend exhibitions and courses to actively gather new leads and build relationships
• Be responsible for quoting, follow up correspondence email/phone, ensuring all activity is logged on the company CRM system, namely Salesforce
• Contact prospective customers via phone, email, or virtual meetings to identify sales opportunities
• Create prospecting lists from internet research
• Work closely with marketing team on demand generation campaigns
• Work with the applications specialist to arrange and deliver virtual demonstrations
• Work with the product management team to collate customer feedback and discuss development of products
• Assist existing UK customers with account management queries and pass them onto the correct department (e.g., support calls, training requests etc.)
• Responsible for full sales cycle from prospecting to closing the sale.

The person specification

• Previous territory sales experience, ideally in the medical device/medical product industry
• Held a Territory Manager or similar role previously
• Naturally have the customer in mind in everything you do
• Demonstrable track record of achieving sales targets
• Experience working with Salesforce CRM or similar is essential
• Naturally self-motivated and driven by achieving set targets
• Ability to collaborate effectively with marketing, product, and tech teams
• Highly organised and effective at keeping admin up to date
• Desire to succeed and generate results
• Excellent communication (written and verbal) skills
• An active listener with first class customer services skills
• Enjoy presenting and demonstrating your products to the customer
• Ability to multi-task, plan, prioritise, and manage time effectively
• Thrive when working under pressure
• Ability to work independently and as part of a team

Salary & benefits

• Competitive salary, commission and bonus scheme
• Working from home with access to the head office in Cardiff
• Fully expensed company car
• 25 days annual leave, plus bank holidays
• Pension scheme: 5% employer contribution, 5% employee contribution
• Death in service (4 x salary)
• Family health insurance (Vitality)
• Share options possible after 1 year of service
• Normal hours – 37.5 hours per week
• Flexible working
• Phone and laptop